Important
Spelling, Capitalisation and Punctuation.
Spelling, capitalisation and punctuation is the customers responsibilty, we dont check this as the data you enter is automatically entered onto the design.
By ordering you are confirming you are happy with the data you have entered.
WE WILL
We will modfiy the layout to best suite the requested design, for example we will size and centeralise the text as needed.
Mistakes
If you notice you have made a mistake, you need to contact us as soon as possible, because once an item is engraved it can not be changed.
Refunds
Read our refund policy, but in short, we will not refund or replace an item where the customer has made a mistake.
I asked for white paint and it came silver. Nice enough plaque otherwise.
Dear valued customer,
Thank you for taking the time to leave a review. We apologise for your confusion regarding the color of your personalised plaque. Whilst you requested white paint, please note that our product description clearly states that the plaque is engraved and not painted. We do not offer different paint colors for this particular item. We are glad to hear that you are satisfied with the plaque otherwise. If there is anything else we can assist you with, please do not hesitate to reach out to us.
Best regards,
Absolutely fantastic! From a website that is so easy to use, brilliant communication from Richard ( with my never ending questions 😁) to receiving the plaque within two days! The sturdy plaque is engraved beautifully and we can’t wait to put it in position for all to see. Thank you, can’t recommend you enough!
It looks fantastic and a really good quality. Very pleased
The title says it all. Fast service and a quality item.
Very happy with everything you have done
